Customer story · Defense manufacturing · Regal Technology Partners × nBrain

A Tier 2 defense manufacturer put AI to work across the business, and cut sales-team time on RFQs by 92%.

Regal Technology Partners, a Tier 2 defense electronics manufacturer supplying the industry's largest contractors, and nBrain, a 6-person advanced AI development team, launched AI in six months and integrated it across finance, the factory floor, and engineering and sales, in one of the most security-restricted industries there is. It worked because both sides went all in.

92%
less sales-team time spent on RFQs
Regal Technology Partners · Tier 2 defense
6months
from a scope document to a private platform used across the company
Finance, floor, engineering
10x
Moves companies ten times its size haven't made
Among the first in defense manufacturing
50/50
Vendor half and client half, both all in
The partnership model

The Decoder Ring

An outside look at what it actually took
The Decoder Ring · 2:28 · Captions on Illustrative footage is AI-generated.
01Why this is a big deal

Doing what companies ten times its size haven't.

Plenty of companies have an AI pilot. Plenty of companies ten times Regal's size, with bigger budgets and bigger IT departments, still haven't put AI to work across their business. Regal has, and it is among the first in defense manufacturing to do it. In six months it went from a scope document to a private platform, RTP.OI, that runs invoices in finance, the morning build decisions on the factory floor, and the drawings and parts lists behind every quote.

nBrain designed it, built it, and runs it with Regal. Regal owns it: the platform, the data, and everything it learns.

Finance: invoices

Bills come out of the shared mailbox, get matched, and wait for a person to approve.

Live since May

Factory floor: clear-to-build

Which jobs have every part on hand and can start today, and what is blocking the rest.

Live since August

Engineering and sales: drawings, parts lists, and quotes

Decodes customer drawings and parts lists into orderable parts, and supports the bid decision.

In production

An internal assistant for the whole company

Ask a question about the operation in plain English. It only sees what each person's role is allowed to see.

Rolling out

Workforce: training and know-how

Courses, certifications, and how the work is really done, so the next hire learns from the last expert.

Rolling out

Scorecards and access control

Hours saved as the headline measure. Access set by role for every module.

In use

Supply chain and quality

The next modules on the same platform, drawing on the same data.

Next on the roadmap

Status as of October 2026.

92%
less sales-team time spent on RFQs

Customer drawings and parts lists that were once decoded line by line by hand now arrive at the quote already turned into orderable parts, for a person to check and sign.

A Tier 2 manufacturer and a small AI team, making moves most of the industry's largest players are still studying.

Why it matters for Regal

A Tier 2 manufacturer now has capability most companies its size don't. Work that lived in a few people's heads is on a platform the whole company can use and check. It is set up to move faster on quotes and build decisions. And it owns the system outright, instead of renting a tool its competitors can rent too.

Why it matters for nBrain

It's proof that a small advanced AI development team can deliver what much larger firms haven't, in one of the hardest environments there is. And it's proof that Private, Owned AI works where public AI tools are off the table. If a Centralized AI Brain can run across a defense manufacturer, under export controls and strict security rules, with people signing every decision, it can work almost anywhere.

02The hard part, solved together

Why defense is the hardest place to build AI.

Defense manufacturers handle export-controlled technical data and controlled unclassified information. U.S. rules, including the export-control regulations known as ITAR and the Defense Department's cybersecurity standard for contractors, known as CMMC, limit where that data can live, who can see it, and which tools can touch it.

That puts public AI tools and off-the-shelf copilots effectively off the table. One wrong upload can be a compliance violation. It's a big reason much of the industry is still waiting. Regal and nBrain solved it together, as one team.

The constraint
What most companies do
What Regal and nBrain did
Where the data can live
Ban AI, or look the other way while people paste work into public tools.
A private platform, owned by Regal, in a U.S. government-grade cloud environment.
Who can see it
One shared tool with the same view for everyone.
Access by role through company sign-in, checked on every request, with changes logged.
Which tools can touch it
Consumer chatbots that sit outside the security boundary.
Regal's data never trains public models. It stays inside a system Regal controls.
What counts as controlled
Treat everything as restricted, and lock themselves out of the tools they need.
Worked through the data together, set clear rules for each kind, and started with work that was clean to automate.
Who makes the call
Automate first and hope nothing slips.
A person decides on every step that matters. The system surfaces, a human signs.

Regal set the rules

Regal's CEO, its IT lead, and its operations leadership owned the security rules and the decision rights. When a question came up about a kind of data, Regal made the call. On the drawing decoder, the hardest piece, the two teams worked through together which data counted as controlled and how each kind would be handled.

nBrain built to them

nBrain designed the platform around those rules from the first week, not as a layer added at the end. Security was part of the architecture, the access model, and every module's workflow before any of it went live. How Regal's data is secured →

03The setup

They chose a partner, not a product.

Regal Technology Partners is a U.S. defense electronics manufacturer with about 120 people, a Tier 2 supplier that builds for the industry's largest contractors. It didn't set out to buy AI software or hand out chatbot seats. Clearing security was only the first hurdle. Most AI projects that clear it still go live, then quietly die. So Regal set out to choose an AI development partner: someone to build on Regal's own data, inside its own security boundary, around the way its people actually work.

Regal passed on the big firm for nBrain for one reason. nBrain kept asking about their employees. Who opens the invoice mailbox every morning? Who decides which jobs can run today, and what do they still do by hand?

04The real problem

The problem wasn't software.

The knowledge that ran the business didn't live in any system. It lived with a handful of people who had done the work for years, and in the places they kept it. Neither side could fix that alone: nBrain could build, but only Regal's people knew how the work was really done.

In people's heads
Drawings and partsHow a drawing is really read. Which part a customer really means.
In inboxes
InvoicesA shared mailbox was the real system of record for invoices.
On paper
Parts listsCustomer drawings and parts lists, decoded line by line by hand.
05What they built together

They started where the work actually happened.

The two teams built it in order: start where the pain is loud and the data is clean, then earn the right to take on harder work. Every piece was designed with the person who does the job, at their desk.

May 4, 2026

Invoices: from mailbox to done

Bills are pulled out of the shared mailbox a clerk used to work through by hand, matched, and queued. A person approves every one.

August 17, 2026

Clear-to-build on the factory floor

Each morning, supervisors see which jobs have every part on hand and can run today.

September 2026

The hardest piece: decoding drawings

Reading customer drawings and parts lists line by line and turning them into the right, orderable parts.

A human stays in the loop, everywhere. The system surfaces the work, a person decides, a person acts, and the system learns. Automation is earned one step at a time, once people trust it.

06The moment

The week the builder said "I'm stuck."

This is where the partnership proved itself. nBrain's engineer could write the code. What he didn't have was the knowledge of how Regal actually decodes a drawing, and he said so.

  1. Monday, September 14
    He raised his handnBrain told Regal, out loud, that the decoder was reading drawings wrong. Regal booked the call within minutes.
  2. Same day
    Regal answered with a screen shareMost clients answer that with an escalation email. Regal's team walked him through how they really decode a drawing, the know-how nobody had ever written down.
  3. Friday, September 18
    The machine was rightRegal's program lead tested the decoder against his own manual work. The differences were his errors.
"I decoded it wrong. Why? Because I'm human. When you're doing two hundred lines of decoding, how do you expect yourself not to make mistakes?" Maxime Hebras, Program Lead, Regal Technology Partners · September 18, 2026 · Pending client review

One wrong line on a drawing can mean the wrong part ordered and months lost waiting for a replacement. Four days after the builder said he was stuck, a system taught by Regal's own people caught exactly that kind of mistake.

07The lesson

The code was never the constraint.Understanding was.

Anyone can generate working code today. What no tool can do is know what to build, why the work is done the way it is, and where a wrong answer does real damage. That lives in people, on both sides of the table.

08How the partnership did it

Fifty percent vendor. Fifty percent client. Both all in.

This is how a Tier 2 manufacturer and a small AI team did what much larger companies haven't. In August, after walking Regal's CEO through the platform line by line, Regal's VP of Operations sent the whole team a thank-you and closed with the line both sides had rallied around.

"Successful AI adoption is 50% vendor, 50% client. What we're proving is what the two halves look like when they're both ALL-IN." Danny DeMichele, nBrain, as quoted by Scott Lantiegne, VP of Operations, Regal Technology Partners · Email to the full team, August 21, 2026 · Pending client review
50%What nBrain brought
  • People before systemsSat at the desks and watched the work before designing anything.
  • Same-day follow-throughFeedback from the floor was shipped or designed the same day.
  • The human decision, built inNo step automated that a person should sign off on.
  • Bad news, earlySaid "I'm stuck" on a Monday instead of "making progress" on a Friday.
50%What Regal brought
  • A CEO who set the termsHis second word after "AI" was "human in the loop," before anything was built.
  • A full-time ownerThe program lead went from a slice of his week to full time on the project.
  • Operators on the callsThe people whose work would change shared their screens and shaped the features.
  • Honest hours and honest dissentThe team checked the work on top of day jobs, and said "not ready yet" when it wasn't.
09The model

Five commitments, each with two halves.

If either half is missing, the commitment fails. Usually quietly, months later, as a platform nobody logs into.

Commitment
Vendor half
Client half
01Start in the employee's hands
Ask who does the work, sit at their desk, and build against how it's really done.
Put operators on the calls, not just executives.
02Name a real owner
Keep up with the owner's pace and ship feedback the same day.
Give the program a named, protected, full-time lead.
03Keep a human in the loop
Design the decision points in. Never automate what a person should sign.
Make it part of the culture from the first all-hands.
04Make it safe to raise your hand
Bring bad news early and unspun.
Answer with a screen share, not a blame email.
05Move from adopting AI to partnering with it
Turn tribal knowledge into shared intelligence the client owns.
Let employees propose new ways of working, and measure hours saved and errors avoided.

A Tier 2 manufacturer. A small AI team.Ahead of companies ten times their size.

It worked because both sides went all in. Regal calls its platform RTP.OI, for partnering intelligence, and that's what happened here: two teams moving what one person knows into something everyone can use and check. nBrain calls it a Centralized AI Brain: one private platform, owned by Regal, built on Regal's own data, and used across the business.

10For event organizers

Bring this story to your stage.

Most AI talks are theory or product demos. This is an implementation story from one of the most security-restricted industries there is, told by both sides of the table: a Tier 2 defense manufacturer and the advanced AI development team that built with them.

Lead talk

The Decoder Ring: What AI Adoption Actually Takes, from Both Sides of the Table

Export controls and strict security rules keep most defense manufacturers away from AI. One mid-market manufacturer and its AI development partner built a private platform inside those rules and made it stick in six months: invoices first, then the factory floor, then the hardest problem in the building. The session opens with the 2:28 film, explains how the security problem was solved at the principle level, walks through the week the builder said "I'm stuck," and leaves the audience with the 50/50 model and five commitments they can test their own organization against.

Keynote, 30–45 minFireside chatPanelIncludes the film
Book the speakers

What your audience takes home

  • How to build AI where public AI tools are off the table: private, owned, access by role, and a human on every decision.
  • The 50/50 model: what the vendor half and the client half each look like in practice.
  • How "human in the loop" builds trust on the floor instead of reading as a disclaimer.
  • How to make "I'm stuck" safe to say, and why it's the fastest path to a working system.

Speakers

  • Florian HebrasCEO, Regal Technology Partners
  • Scott LantiegneVP of Operations, Regal Technology Partners
  • Maxime HebrasProgram Lead, Regal Technology Partners
  • Danny DeMicheleCo-founder, nBrain
  • Cary JohnsonCo-founder, nBrain
Keep reading

More on the platform behind the story.

Quotes are from recorded calls and emails, March–September 2026. Customer, program, and part-number details have been removed.

Your story next

Find out what a private AI Brain would give back to your team.

In one strategy session we map where a Brain would return the most time, what we'd build first, and how we'd measure it from month one.

Book a strategy session

Prefer email? hello@nbrain.ai