Privacy Policy

Effective Date: September 19, 2026

"SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."

1. Introduction

nBrain AI, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our private, owned AI platform and services.

2. Information We Collect

Personal Information

  • Name and contact information (email address, company name)
  • Account credentials
  • Payment and billing information
  • Professional information and project requirements

Usage Information

  • Log data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process transactions and manage your account
  • Communicate with you about services, updates, and offers
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

By submitting an online form, you agree to provide accurate information and consent to being contacted by nBrain AI. You consent to receive SMS messages from nBrain related to appointment reminders, follow-ups, and account updates. You may reply STOP to opt out at any time. Reply HELP for assistance, or contact us at phone numbers. Message and data rates may apply. Message frequency will vary.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers and contractors who assist in our operations
  • AI service providers (with appropriate safeguards)
  • Legal authorities when required by law
  • Business partners with your consent

4a. SMS Communications

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by replying "STOP" to any message, and you can reply "HELP" for assistance. Message and data rates may apply. Message frequency may vary. See our Terms of Service for full SMS Terms & Conditions.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge a complaint with supervisory authorities

7. AI and Automated Processing

Our platform uses AI technologies to provide services. We ensure:

  • Transparency in AI-driven decisions
  • Human oversight where appropriate
  • Data minimization in AI processing
  • Regular audits of AI systems

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

nBrain AI, LLC
Email: danny@nbrain.ai
Phone: 657-529-7089
Address: 2292 Faraday Ave, Suite 100, Carlsbad, CA 92008